Help Center

General Customer Questions

Orders & Returns FAQs

What is the return policy?

Can I cancel my order?


Where does my order ship from? How long will it take to arrive?

How can I track my shipment?

Do you ship internationally?

Do you ship discreetly? Will it say what I ordered on the outside of the box?

Personal Lubricant FAQs

Are your products safe to use?

Are your lubricants condom safe?

Are your lubricants contraceptives?

What is the difference between Premium Bang Oil and Premium Bang Water?

Are your lubricants safe to use on toys?

Fresh Supplement FAQs

What are the ingredients in Fresh?

How does it work?

Why do I need to drink plenty of water when taking Fresh?

How long before I can expect to see results?

How many capsules should I take each day?

What factors can lower the effectiveness of Fresh?

Is there a satisfaction guarantee?

Can I subscribe to receive Fresh monthly?

Subscriptions (Subscribe & Save) FAQs

How do your subscriptions work?

Can I change the frequency of my subscription?

Can I really cancel my subscription at any time?